Policies
Shipping Policy
All orders are shipped directly from our estate in rural India using third-party logistics partners.
Delivery timelines typically range between 4–8 business days, depending on location and courier serviceability.
Currently, we ship within India only.
Shipping timelines may vary due to weather conditions, remote location access, or courier delays beyond our control.
Return & Refund Policy
As our products are consumable goods, we do not offer cancellations or refunds once an order has been placed.
Please review your order carefully before completing the purchase.
In the rare event of receiving a damaged or incorrect product, please contact us within 48 hours of delivery with supporting images, and we will assist you accordingly.
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Privacy & Safety
Brave Man , its affiliates and subsidiaries (hereinafter collectively referred to as “we” or “us” or “our”), we endeavour to provide our guests outstanding services and experiences in our hotels. We value your business and your faith in us in delivering you a superior level of service.
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We recognise that privacy is important to our guests, and hence our Privacy Policy explains our practices regarding personal information we collect when you visit or use our hotel, restaurant, etc. and our website, or other online products and services or when you fill up a form. We shall protect your personal data, to keep it secure as per applicable privacy and data protection laws.
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It also describes the purposes for which we collect that personal information, the other parties with whom we may share it and the measures we take to protect the security of your data. It also tells you about your rights and choices with respect to your personal information, and how you can contact us about our privacy practices.
You are advised to carefully read this Privacy Notice before using or availing any of our products and/or services.
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This privacy policy is applicable to Brave Man and its affiliated websites and applications.
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Contact information such as name, email address, phone number, and mailing address may be collected.
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Demographic information such as gender, age, and language preferences may be collected.
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Guest stay and loyalty program information such as hotels stayed in, dates of arrival and departure, goods and services purchased, and special requests and service preferences may be collected.
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Payment information such as credit card number may be collected for online reservations.
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Business information such as contact and other relevant information about a business may be collected if the business enrols in a loyalty program or if employees or agents use a corporate account to do business with Brave Man.
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Information submitted or posted such as feedback about cafes and services or job applications may be collected.
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Other information such as browser information, site visits, GPS location, and app usage may be collected.
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Information may be collected directly from guests, passively, or from third parties.
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Information collected may be combined with other information already collected.
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Information may be used to respond to requests or questions, improve websites and services, for security purposes, for marketing purposes, or to communicate with guests about their account or relationship with Brave Man.
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Information may be shared within Brave Man and its affiliated hotels, with third parties who perform services on behalf of Brave Man, with business partners, if required by law, or in the case of a sale or transfer of Brave Man or its assets.
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Guests have the option to manage their marketing preferences by following the instructions provided in the privacy policy.
Contact Us
Shipping and Products - +91 63647 64593
Complaints - +91 63648 52722
Email - Management@villaurvinkhan.com
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